Privacy Policy

Last updated: 01 January 2026

Last Updated: 28/01/2026

Who we are

At Zeitnah Group of Institutions, your trust matters. We are committed to protecting your personal data and ensuring transparency in how information is collected, used, and safeguarded across our digital platforms and educational services.

This Privacy Policy explains what data we collect, why we collect it, and how we protect it — written clearly, legally, and responsibly.

What Information We Collect

We collect only the information necessary to deliver quality education and related services. This may include personal details such as your name, email address, and phone number to communicate with you effectively. We may also collect educational and professional information to better understand your background and provide relevant services. Identity-related details are collected only when legally required and strictly in compliance with applicable laws and regulations.

Academic Information

We collect academic and training-related information to support your learning experience. This includes details related to course enrolment and attendance, assessments, assignments, certifications, and records associated with internships and placement activities. This information helps us monitor progress, maintain academic standards, and provide appropriate educational and career support services.

Payment Information

We collect payment-related information such as fee details, transaction references, and data required to process refunds or determine offer eligibility. For security reasons, we do not store or process sensitive payment credentials such as debit or credit card numbers, UPI details, or banking information. All payment transactions are handled through secure, authorized payment gateways.

Technical Information

We automatically collect certain technical information when you access our website, including your IP address, device type, browser details, login activity, and usage analytics data. This information helps us maintain website security, improve performance, monitor user activity, and enhance the overall user experience.

How We Use Your Data

Your personal data is used strictly for legitimate educational and operational purposes, including:

Delivering courses and providing academic support
Communicating with students and responding to inquiries
Managing internships, certifications, and placement-related activities
Processing payments, offers, and refund requests
Improving our website, learning platforms, content, and services
Ensuring legal compliance and preventing fraud

Marketing or promotional communications are sent only with your explicit consent.

Legal Basis for Processing

We process personal data in accordance with applicable laws and regulations and rely on several legal bases for doing so. This includes your consent, which you may provide when submitting information through our website or enrolling in our courses, the performance of contracts related to course enrollment and service delivery, compliance with legal and regulatory obligations, and our legitimate institutional interests such as improving educational services, ensuring platform security, and preventing fraud.

Data Sharing & Disclosure

We are committed to respecting your privacy and safeguarding your personal information.

We do not sell, rent, or trade personal data to third parties
Data may be shared only with:
- Authorized internal teams for operational and academic purposes
- Academic or industry partners, strictly for purpose-limited activities
- Trusted payment gateways and technology service providers
- Legal or government authorities when required by law
All third-party partners and service providers operate under strict confidentiality and data protection agreements

Data Security & Storage

We use robust security measures to protect your personal data:

Encrypted storage and secure servers to prevent unauthorized access
Role-based access control ensuring only authorized personnel can access data
Continuous monitoring and regular audits to maintain security standards

Personal data is retained only for as long as necessary to fulfill academic, legal, and operational requirements.

Cookies

We use cookies and similar technologies to enhance your experience on our platform:

Improve overall user experience and website functionality

Understand platform performance and usage patterns

Personalize learning journeys and content recommendations

You can manage or disable cookies at any time through your browser settings.

Offers, Scholarships & Refunds

We collect information related to scholarships, discounts, promotional offers, and refund requests solely for purposes of verification, communication, and compliance. This data helps us ensure eligibility, communicate relevant updates, and process refunds efficiently. All refunds are handled in accordance with our Refund Policy, which is available on our website for reference.

Your Rights

You have the following rights regarding your personal data:

Access the personal data we hold about you
Correct or update any inaccurate information
Request deletion of your personal data, subject to legal or regulatory obligations
Withdraw consent for data processing at any time
Restrict or object to the processing of your data

You can exercise any of these rights by contacting us using the details provided below.

Children’s Privacy

Our services are designed primarily for students and professionals. For users under the age of 18, we collect personal data only with the consent of a parent or legal guardian, wherever required by applicable law. This ensures that minors’ privacy is protected and that all data collection complies with legal requirements.

Data Breach Response

In the unlikely event of a data breach, we will take immediate corrective action to contain and resolve the issue. Affected users and relevant authorities will be notified promptly, as required by law. Additionally, we will review and strengthen our systems and processes to prevent any recurrence and ensure the continued protection of your personal information.

Third-Party Links

Our platforms may include links to third-party websites for your convenience or reference. Please note that we are not responsible for the content, privacy practices, or data handling policies of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Policy Updates

This Privacy Policy may be updated to reflect legal, technical, or operational changes. Updates will be posted on this page with the revised date.

Contact Us

For questions, concerns, or data requests, contact:

Zeitnah Group of Institutions
Email: zeitnahclt@gmail.com
Phone: 98471 81603